Care West Insurance Company (“Care West,” “we,” “us,” or “our”) collects your personal information and sensitive personal information to support its business operations, including for the business purposes listed in the chart below.
To view our full Privacy Policy, visit: PRIVACY POLICY
We do not sell the personal information we collect. We may share personal information with third parties for cross-context behavioral advertising as described below. You may submit an opt-out request by:
- Emailing us at privacy@carewestins.com
- Calling us toll-free at (877) 625-6566
We may collect the personal information and sensitive personal information categories listed in the table below, retain them for the indicated period, use them for the stated business purposes, and share certain information for cross-context behavioral advertising as indicated.
| Personal Information Category | Business Purpose | Sold/Shared |
| Identifiers (e.g., name, address, email, SSN, driver’s license, IP address) | Underwriting, policy administration, claims handling, communication, fraud prevention, regulatory compliance | Shared (limited to online identifiers for analytics/advertising) |
| California Customer Records (e.g., financial, employment, medical, insurance information) | Billing, payment processing, underwriting, claims administration, audits, compliance, risk management, fraud prevention | No |
| Protected Classification Characteristics (e.g., age, disability, gender, etc.) | Claims evaluation, regulatory compliance, as required by law | No |
| Commercial Information (e.g., policy history, premiums, claims history) | Policy administration, underwriting, billing, claims management | No |
| Biometric Information | Not applicable | No |
| Internet or Network Activity (e.g., browsing, website usage, cookies) | Website operations, analytics, fraud detection, security | Shared (limited to online identifiers for analytics/advertising) |
| Geolocation Data (general location) | Security, fraud detection, analytics, operational support | Shared (limited to general geolocation for analytics and website operations) |
| Sensory Data (e.g., call recordings, claim photos) | Claims handling, customer service, dispute resolution, compliance, fraud prevention | No |
| Professional or Employment Information | Underwriting, premium audits, claims administration | No |
| Non-Public Education Information | Not applicable | No |
| Inferences (e.g., risk profiles) | Risk assessment, underwriting, fraud detection, analytics | No |
| Identifiers (e.g., name, address, email, SSN, driver’s license, IP address) | Underwriting, policy administration, claims handling, communication, fraud prevention, regulatory compliance | Shared (limited to online identifiers for analytics/advertising) |
We retain personal information for as long as necessary to carry out the purposes for which we originally collected it and for other purposes described in this Notice and our Privacy Policy.
While we collect information that falls within the sensitive personal information categories listed in the table below, the CCPA does not treat this information as sensitive because we do not collect or use it to infer characteristics about a person.
If you have any questions about this Notice or need to access it in an alternative format due to having a disability, please contact us at:
Phone: (877) 625-6566
Email: privacy@carewestins.com
Website: https://carewestins.com/contact-us/
Postal Address:
Care West Insurance Company
Attn: Privacy
2521 Warren Drive Ste. B
Rocklin, CA 95677
If you need to access this Privacy Policy in an alternative format due to a disability, please contact us at privacy@carewestins.com or (877) 625-6566.